A Word from Our Members…

Our biggest compliment is a kind word from our members

“I walked in and was greeted warmly…

…by Gina who helped me set up my account and take care of a few “notary” needs. I have since financed a vehicle at very competitive rates and received unmatched customer service, a great experience!” --John C.

“I have been a member for over 25 years.

“The services that they provide echoes exactly how it feels to be a member of the 134th Air Refueling Wing, Family! You receive that special “small town service” that has disappeared from many of the other financial institutions. I highly recommend ETMA FCU!”--V/r - Mary M.

“Today, understanding and meeting…

“…customers’ expectations is difficult. Actually providing outstanding customer service is even more difficult. But, ETMAFCU is doing it right! The staff is always professional, knowledgeable, and friendly. They make me feel welcome at every visit--whether at the drive-thru window or the lobby. It’s the personalized treatment that sets them apart. They take time to know you by name and treat you like family.” --Jennifer T.

“For over 20 years, I’ve been able to see…

“…ETMA FCU take care of the men and women of the 134th in numerous instances. Examples include: helping our members (and their families) through tough financial times such as a furlough or developing a debt reduction plan that ultimately reduces stress in their lives. They’re more than just a financial institution, they are part of the 134th family.” --Colonel Hartley

ETMA FCU At East Tennessee Military Association Federal Credit Union (ETMA FCU), we understand and greatly value your service for our country. From us to your entire family: “Thank You!!!” 1828 Airbase Road Louisville, Tennessee 37777 e: info@etmafcu.net p: 865.268.2997 f: 865.268.2996

About ETMA FCU

We know how valuable your service has been to

all of us!

Your Financial Future is Our

Mission!

At East Tennessee Military Association Federal Credit Union (ETMA FCU), we understand and greatly value the service that you have undertaken for our country. It has impacted you and your entire family. From your spouse to your parents and siblings, your service to our great country has impacted all of us. That is why, ETMA strives every day to make your life a little easier. It has been that way since ETMA began serving military families in 1956. ETMA has been a staple of military life in East Tennessee offering a variety of financial products geared to serve those who have served us so selflessly. Operated in Louisville, Tennessee through a local board and staff, ETMA is here for you and your entire family, with every financial decision. ETMA Federal Credit Union is now serving.... > Federal employees or Military Persons working in Knox or Blount County > Members or Employees of the Tennessee National Guard (Air or Army) > Retired Pensioner or Annuitant from one of the above groups > Relatives to any member of the above groups who is a member of ETMA FCU > Local VFW and American Legion Members > Tennessee Veteran's Business Association Members

Financial Products and Services that impact your bottom line

Your financial accounts should be easy to use and readily accessible. That’s why our on-line banking service provides quick and easy access to your account information; as well as, allowing you to pay bills, make account transfers and more. Plus, ETMA offers: > Checking Accounts > Savings Accounts > Money Market Accounts > Vehicle Loans: Auto/Motorcycle/RV/ATV/UTV > Home Loans: First Mortgage/Refinance

ETMA Staff:

CEO: Beth Kamer Operations Manager: Heather Boring (NMLS#: 1378430) Sr. MSR/Member Relations: Gina Massey Lead MSR: Maranda Collins MSR: Brady Nelms (NMLS#: 1905610) We are here for you and your family. If you have any questions, do not hesitate to call us at 865.268.2997 or email us through the link below! ETMA Federal Credit Union…Your Financial Future…Your Success is truly our Mission!

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