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PHONE: 865.268.2997 | ROUTING #: 264279444

Privacy Policy

What does ETMA Federal Credit Union do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or
service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons ETMA Federal Credit Union chooses to share and weather you can limit this sharing.

Reasons we can share your personal informationDoes ETMA FCU share?Can you limit this sharing?
For our everyday business purposes – to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes – to offer our products and services to you.YesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes – Information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes – Information about your creditworthinessNoWe don’t share
For our affiliates to market youNoWe don’t share
For non-affiliates to market youNoWe don’t share

Questions?

Call 865-268-2997 or go to www.etmafcu.net

Who We Are

Who is providing this notice?ETMA Federal Credit Union (ETMA FCU)

What We Do

How does ETMA Federal Credit Union protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.
These measures include computer safeguards and secured files and buildings.
How does ETMA Federal Credit Union collect my personal information?We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from other companies.
Why can’t I limit all sharing?Federal law gives you the right to limit only
  • sharing your affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions

AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies
ETMA FCU has no affiliates.
Non-affiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
-Insurance companies, government agencies, plastic card processors
(credit, debit, ATM), financial statement publishers or printers, mortgage
service companies, consumer reporting agencies, data processors,
check/share draft printers, and direct marketing companies
Joint marketingA formal agreement between non-affiliated financial companies that together market financial products or services to you.
Insurance providers (Trustage)